Privacy Policy

Last modified October 2025

Effective Date: October 12, 2025

Owner: Rafal Glaz, Illinois resident (“Owner,” “we,” “us,” or “our”) • Contact: support@rafalglaz.com • Mailing: 611 Landmeier Rd. #163, Elk Grove Village, IL 60009

Privacy Policy

This Privacy Policy explains how we collect, use, and share information when you use rafalglaz.com, its subpages, and related services (the “Site”). By using the Site, you agree to this Policy.

1) Who We Are & Scope

We primarily serve a U.S. audience. This Policy also includes notices for visitors in the EEA and UK. For EEA/UK visitors, the Owner is the data controller for personal data processed via the Site.

2) Information We Collect

Information you provide

  • Free Resources sign-up: first name, email, and your segment (“individual” or “entrepreneur”) to personalize email sequences.
  • Communications: information you include when contacting support.
  • Future purchases (planned): if/when we sell an online course (likely via Thinkific), order/account details will be collected on Thinkific’s pages.

Information collected automatically

  • Analytics data (GA4): device/browser type, pages viewed, approximate location, timestamps, referral info.
  • Cookies/SDKs: analytics-only at this time (no advertising or retargeting pixels).

3) How We Use Information

  • Provide, operate, and improve the Site and content.
  • Send segmented emails (individual vs. entrepreneur) and updates you request.
  • Measure Site performance and understand audience behavior (analytics).
  • Maintain security, prevent fraud/abuse, and comply with legal obligations.

4) Legal Bases (EEA/UK)

  • Consent for email marketing and non-essential cookies where required.
  • Legitimate interests to run and secure the Site, perform basic analytics, and respond to your requests.
  • Contract to deliver services you sign up for.
  • Legal obligation where we must comply with law.

5) Sharing of Information

We share information with service providers under appropriate safeguards:

  • Hosting/CDN: Hostinger.
  • Email marketing: ConvertKit/Kit.
  • Chat automation: ManyChat (for social DMs/flows when used).
  • Analytics: Google Analytics 4 (GA4).
  • Future checkout & course delivery (planned): Thinkific (and its payment processors) if selling begins.

We may disclose information to comply with law, protect rights and safety, or as part of a business transaction. We do not sell personal data and do not “share” it for cross-context behavioral advertising.

6) Cookies & Similar Technologies

  • U.S. visitors: analytics-only cookies; no popup—this disclosure appears in this Policy.
  • Non-U.S. visitors (EEA/UK where required): a consent banner may appear for non-essential cookies.

You can control cookies in your browser settings.

7) International Data Transfers

We are U.S.-based. If you access the Site from outside the U.S., your information may be transferred to and processed in the United States. For EEA/UK visitors, we rely on appropriate transfer mechanisms (e.g., standard contractual clauses) when applicable.

8) Data Retention

We retain email/contact data until you unsubscribe or we decide to delete it, whichever comes first, and otherwise as needed to fulfill the purposes in this Policy or comply with law.

9) Your Privacy Rights

U.S. (including CA/CO/CT/VA/UT)

Subject to applicable law, you may have rights to access, correct, delete, or receive a copy of your information, and to limit certain processing. California residents may have CPRA rights to know/access, delete, correct, and limit use of sensitive data.

EEA/UK

You may have rights to access, rectify, erase, restrict or object to processing, data portability, and to withdraw consent at any time (withdrawal does not affect prior lawful processing). You may also lodge a complaint with your supervisory authority.

How to make a request

Email support@rafalglaz.com with subject “Privacy Request.” We will verify your identity via your email address and may request additional information as allowed by law.

10) Communications & Marketing

You can unsubscribe from marketing emails at any time via the link in our messages or by emailing us. We may still send non-marketing, service-related messages (e.g., notices about requested resources).

11) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

12) Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

13) AI Tools Disclosure

We use AI services (e.g., OpenAI or similar) to help create content and assist with support. We do not use automated decision-making that produces legal or similarly significant effects about you. Human oversight applies to decisions about our services, eligibility, or access.

14) Third-Party Links

The Site may link to third-party sites/services we do not control. This Policy does not apply to those sites. Review their privacy policies for how they handle your information.

15) Changes to This Policy

We may update this Policy from time to time. We will post the new Effective Date at the top. If changes are material, we will provide additional notice as required by law.

16) Contact

Questions or requests? Email support@rafalglaz.com or write to the mailing address above.