Terms and Conditions

Last modified October 2025

Effective Date: October 12, 2025

Owner: Rafal Glaz, an individual residing in Illinois (“Owner,” “we,” “us,” or “our”) • Contact: support@rafalglaz.com

Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of rafalglaz.com and any related content, tools, downloads, emails, and services (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

0) Ownership & Capacity

You acknowledge you are contracting with Rafal Glaz in his personal capacity as an individual sole proprietor, unless and until this page is updated to reflect a different business entity.

1) Eligibility & Acceptable Use

  • You must be at least 18 years old to use the Services.
  • Do not copy, scrape, frame, mirror, resell, sublicense, or exploit the Services.
  • Do not reverse-engineer, interfere with, or disrupt the Site’s security or operations.
  • Do not upload or transmit malware or harmful code.
  • Do not use the Services to build a competing product, course, or directory, or to circumvent access controls.

2) Intellectual Property; Limited License

All content (text, guides, templates, job-role analyses, calculators, code, graphics, videos, and other materials) is owned by the Owner or licensors and protected by U.S. and international laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your own business or personal educational purposes. No other rights are granted. Any unauthorized use terminates this license.

3) User Content

If you submit comments, testimonials, reviews, or other content (“User Content”), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, adapt, and create derivative works for marketing and operational purposes, consistent with applicable law and our Privacy Policy. You represent you own or control all rights in your User Content. We may remove User Content that violates these Terms.

4) Educational Use Only; No Professional Advice

All materials are for educational and informational purposes only. We do not provide legal, medical, tax, accounting, investment, or other professional advice. Consult qualified professionals for advice tailored to you. See also our Website Disclaimer.

5) Earnings & Results Disclaimers

We do not guarantee any specific outcomes, revenue, cost savings, or results. Testimonials and case studies are illustrative and not guarantees. Your results depend on many factors outside our control.

6) Testimonials & Reviews

Testimonials reflect individual experiences and may not be typical. Perform your own due diligence before acting on any recommendation or example.

7) Third-Party Links, Tools & Platforms

The Services may reference or integrate third-party tools and platforms (e.g., ConvertKit, ManyChat, Google Analytics/GA4, Make.com, and other AI tools). We are not responsible for third-party content, policies, pricing, availability, or practices. Your use of third-party services is governed by their terms and policies.

8) Modifications to the Services

We may update, change, or discontinue any part of the Services at any time without notice. We are not liable for any modification, suspension, or discontinuation.

9) Privacy

Your use of the Services is also governed by our Privacy Policy. We use analytics and other tools as described there. For cookie/analytics disclosures and geo-banner details, see the Privacy Policy.

10) Purchases, Subscriptions & Refunds (Digital Goods)

Our course is a digital product delivered online. Once your purchase is completed and your account is granted access to the course materials, all sales are final and non-refundable.

  • No Refunds After Access: Access typically includes immediate availability of modules, downloads, and resources that can be viewed and copied. Because the value is delivered at once and cannot be “returned,” refunds are not offered after access is granted.
  • Before You Purchase: Review the curriculum and FAQs. If unsure, email support@rafalglaz.com with pre-purchase questions.
  • Billing & Renewals (if applicable): You authorize us (or our processor) to charge your payment method for disclosed one-time and/or recurring fees. Cancel subscriptions before the renewal date to avoid future charges.
  • Unauthorized Use & Chargebacks: Contact us first to resolve issues. Initiating a chargeback after accessing materials may result in account termination and recovery of owed fees per processor rules.
  • Exceptions Required by Law: If your jurisdiction mandates a cooling-off or refund right for digital content, we will comply to the extent required by law. Where permitted, such rights may be waived when you choose instant access.
  • Platform Policies: If enrollment is processed through a third-party platform (e.g., Thinkific, Skool, Stripe), their terms may also apply. If inconsistent, the stricter no-refund rule after access governs to the fullest extent allowed by law.

11) Prohibited Conduct

You agree not to post or transmit unlawful, defamatory, harassing, obscene, hateful, infringing, or otherwise objectionable content; not to impersonate others; and not to use the Services to send spam or deceptive messages. We may restrict or remove content and/or suspend accounts for violations.

12) DMCA / IP Complaints

If you believe content infringes your copyright, email a DMCA notice to support@rafalglaz.com with: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material (URL); (c) your contact information; (d) a good-faith statement the use is not authorized; (e) a statement the notice is accurate and you are the rights holder or authorized agent; and (f) your physical or electronic signature.

13) No Warranties (AS-IS)

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted or error-free, or that they are free of viruses or other harmful components.

14) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS/REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID DIRECTLY TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE EVENT. SOME JURISDICTIONS DO NOT ALLOW ALL LIMITATIONS; SOME LIMITATIONS MAY NOT APPLY TO YOU.

15) Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services or violation of these Terms.

16) Compliance & Export

You are responsible for compliance with applicable laws, regulations, and platform/processor terms (e.g., OpenAI, Make.com, ConvertKit, Stripe). You agree not to export or re-export the Services in violation of U.S. law.

17) Governing Law & Venue

These Terms are governed by the laws of the State of Illinois and the United States, without regard to conflicts-of-law principles. The exclusive venue for any permitted court action is the state or federal courts located in Cook County, Illinois, and you consent to personal jurisdiction there.

18) Changes to These Terms

We may update these Terms from time to time. The “Effective Date” above reflects the most recent changes. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

19) Severability; Waiver; Assignment

If any provision is held invalid or unenforceable, the remainder remains in effect. No waiver is effective unless in writing. You may not assign these Terms without our prior written consent.

20) Entire Agreement; Contact

These Terms, together with our Privacy Policy and any offer-specific terms presented at purchase, constitute the entire agreement regarding the Services.

Questions? Contact support@rafalglaz.com.